About

Hello! I’m Gaokhue (Gao) Xiong and I specialized in nail art and hair designs. It is my goal to help you feel more fabulous about yourself from your tips to your toes and at your special event with your fabulous hair. GXY NAIL DESIGNS POLICY Booking: ALL Nails & Hair services are by appointments only. Bridal/ Wedding hair services must inquire to book for wedding date. A Debit/ Credit Card is required for all booking. Must acknowledge cancellation policy at booking. Make sure you read the details carefully to ensure you’re booking the correct service to give you the appropriate amount of time for your service. I’m not responsible for services that are incorrectly booked and this could result in a shortened service. MINOR: A parent/ guardian needs to be present during consultation for anyone 17 years and younger. Nails: Nail services: gel manicure, structure gel manicure, & gel-x extensions. If you have on nail enhancement but booked a new full set, please book a soak off also. Your nail appointment does not provide enough time for a soak off. MMA Soak off is subject to an up charge. Freestyle nail services priced at $100 (valued at $180+) require a $50 NON-REFUNDABLE deposit. This gives me full creative control of the nail design and allows me to grow as a nail artist. If you’re not open to going out of your comfort zone, this is not the service for you. IF YOU DECIDE TO CANCEL THIS SERVICE REGARDLESS OF 48+ HOUR NOTICE, IT WILL RESULT IN A FORFEITURE OF YOUR DEPOSIT. Hair: For all hair styling services please come with washed and completely dried hair. You may bring your own hair accessories for your hair style. You may bring your own clip in hair extension to use for your style, however there will be a $20 clip in hair installation fee. Please know that once you leave the salon it is your responsibility to be careful with your hair so that it doesn’t get crushed or caught onto anything that may result in destroying your hair style. This includes getting in/out of your outfits/ car. Bridal trial available for booking, Please inquire for Wedding services and how to book. Cancellation/ Rescheduling/ NO SHOW: I do not require a deposit for you to make an appointment with me however, I do require a card on file in order to book. Please also respectfully give more than 48 hours notice for any CANCELLATION & RESCHEDULING. You are able to make adjustments to your appointment anytime up to the 48hours from your appointment on your own. Once you’re within the 48 hours of your appointment you will no longer be able to make changes and you will be charged 50% of the services you booked for last minute cancellation/rescheduling. Please reach out to me as soon as you know you need to cancel your appointment. This can be done through email or Facebook/ Instagram direct message. 48hr notice policy will still apply. After your 3rd consecutive cancellation/ no show, you will no longer be able to book your services online. You will have to pay your service in full in order to book with me again. Let’s be respectful of both yours and my time. NO SHOW will also result in a 50% charge of the services you booked. Bridal/ Wedding hair cancellation must give more than 30 days advance notice. Deposit is NON-REFUNDABLE. Cancellations within 30 days of the wedding date, you will be responsible for 100% charge of the services agreed upon in your bridal hair contract. Detailed Bridal/Wedding policy are listed in your contract. If there is any issue running the card on file for the cancellation fee, I will first reach out to you to resolve it. However, if the client is not cooperative you will be banned from any type of future booking and the next service will have to be paid in full before you can book with me again. ** NEW CLIENTS: If there is any issue running the card on file for the cancellation/ no show fee you will be banned immediately from future booking. ** Late policy: Please communicate with me as soon as possible if you know you’re running late. Please plan your commute accordingly should there be inclement whether/ traffic. Please know that if you run late, your service may be shortened or refused in order to prevent any overlap with the next client. I have the right to refuse service. If you’re more than 10 minutes late (regardless of prior notification) it will be handled like a NO SHOW and you will be charged 50% of the service booked. After your 3rd late appointment, you will no longer be able to book your services online. You will have to pay your service in full in order to book with me again. Let’s be respectful of both yours and my time. No Refund Policy: There is no refund policy on all nail & hair services provided by GXY Nail Designs. Once you leave the salon, you are assumed satisfied with your service. If you’re unhappy about your service, it is your responsibility to communicate that with me immediately during your service. Other Policies: Gems/Crystals can be replaced within 24 hours of your service. Gel polish fix/ nail fix have a 3 day grace period after your service. This does not include Chrome or foils as they are more prone to chipping and client will be made aware before proceeding with chrome/foils. You must communicate any of the above within the given grace time in order to get your free gem/crystal replacement or gel/nail fix. I can’t control what clients do with their nails. Please treat your hands with care. Your nails are JEWELS 💎 not tools 🛠 . I reserve the rights to refuse service to: 1. Anyone with an open/infected wounds or is sick/ill. 2. Anyone who is more than 10 mins late for a service. 3. Any DISRESPECTFUL & MEAN clients unwilling to cooperate and comply to the policies. Payments accepted: CASH & Card (Cash is preferred, but if you pay with card, cash tip is preferred) Contact information: For the quickest response, please direct message on here in the contact section or through either social media accounts: Facebook: GXY Nail Designs Instagram @gxynaildesigns Email-gxynaildesigns@gmail.com Please understand that policies are in place to protect me and my business and are nonnegotiable. Phone Number Privacy Policy: We respect your privacy and are committed to protecting your personal information. Use of Information: We use your phone number to send SMS messages regarding your inquiry and customer care related topics. Mobile phone information or opt-in data collected will not be shared, sold, or disclosed to third parties or affiliates for marketing purposes. Opt-Out: Reply "STOP" to unsubscribe or "HELP" for assistance. Message Disclosures: Message frequency varies. Message and data rates may apply. Data Security: Your data is protected and retained only as needed.

Business Hours

Monday: 3 PM - 8 PM
Tuesday: Closed
Wednesday: 3 PM - 8 PM
Thursday: 3 PM - 8 PM
Friday: Closed
Saturday: 9 AM - 5:30 PM
Sunday: Closed

Cancellation Policy

Cancellation/ Rescheduling/ NO SHOW: I do not require a deposit for you to make an appointment with me however, I do require a card on file in order to book. Please also respectfully give more than 48 hours notice for any CANCELLATION & RESCHEDULING. You are able to make adjustments to your appointment anytime up to the 48hours from your appointment on your own. Once you’re within the 48 hours of your appointment you will no longer be able to make changes and you will be charged 50% of the services you booked for last minute cancellation/rescheduling. Please reach out to me as soon as you know you need to cancel your appointment. This can be done through email or Facebook/ Instagram direct message. 48hr notice policy will still apply. After your 3rd consecutive cancellation/ no show, you will no longer be able to book your services online. You will have to pay your service in full in order to book with me again. Let’s be respectful of both yours and my time. NO SHOW will also result in a 50% charge of the services you booked. Bridal/ Wedding hair cancellation must give more than 30 days advance notice. Deposit is NON-REFUNDABLE. Cancellations within 30 days of the wedding date, you will be responsible for 100% charge of the services agreed upon in your bridal hair contract. Detailed Bridal/Wedding policy are listed in your contract. If there is any issue running the card on file for the cancellation fee, I will first reach out to you to resolve it. However, if the client is not cooperative you will be banned from any type of future booking and the next service will have to be paid in full before you can book with me again. * NEW CLIENTS: If there is any issue running the card on file for the cancellation/ no show fee you will be banned immediately from future booking. *